Rogue Cricket Privacy Policy

Edu Link Solutions Pty Ltd (ABN 90 679 871 348) (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how your personal information is collected, used, and handled by us through our Rogue Cricket brand.

We collect, use, and disclose information about you when you:

  • Shop on our website: https://www.roguecricket.com.au

  • Use or contribute to our social media platforms

  • Access our other digital services

  • Join our membership programs

  • Apply for a job with us or are engaged to work with us as a contractor or employee

  • Otherwise engage with us, such as making an enquiry, contacting us, or participating in surveys, promotions, or competitions

1. What is personal information?

Personal information is information about an identified or reasonably identifiable individual, and may include (but is not limited to) your name, address, email, telephone number, date of birth, and gender.

2. What type of personal information do we collect?

We collect information about you directly, from third parties, and automatically through your interactions with our Sites or services. This may include:

  • Information listed in Section 1

  • Details you provide when shopping, such as name, contact information, and payment details

  • Information you provide on social media or other digital services

  • Information provided when joining membership programs or participating in offerings

  • Information provided when applying for a job or working with us as a contractor or employee

  • Any other information you provide when contacting us or submitting an enquiry

3. Why we collect and use personal information

We collect and use your information to:

  • Assist with your transactions and fulfill orders

  • Provide membership or rewards programs

  • Respond to enquiries, complaints, or requests

  • Improve and inform you about our products, services, and experiences

  • Support business administration and operations

  • Process job applications, employment, or contractor engagements

  • Meet legal obligations

  • Any other purpose you might reasonably expect

Note: If you do not provide your personal information, we may not be able to provide products, services, or process applications.

4. How we collect your personal information

4.1 General collection

We collect information through interactions described in Section 2, including purchases, inquiries, surveys, or applications.

4.2 Cookies and other technologies

We use cookies to improve your shopping experience, remember preferences, measure marketing effectiveness, and personalise advertisements. Cookies collect device information, browser activity, and may be combined with personal data.

You can delete cookies through your browser settings; however, some website functions may be affected.

4.3 Social media and third-party platforms

We may collect information from your use of third-party platforms (Twitter, Instagram, LinkedIn, Facebook, YouTube) or information you provide to us via these channels.

5. How we use your personal information

5.1 Direct marketing

We will only use personal information for direct marketing if you have consented or provided it for that purpose. Marketing communications may include mail, email, SMS, telephone, or social media.

You can opt-out at any time by following unsubscribe instructions in our communications or contacting us at info@roguecricket.com.au. Administrative messages (non-marketing) may still be sent after unsubscribing.

5.2 Analytics and display advertising

We may aggregate and anonymise personal information to understand preferences and improve products/services. With consent, we may share information with trusted third-party providers (e.g., Google, Meta) for targeted advertisements. See third-party privacy policies for opt-out details.

5.3 Sharing personal information

We may share personal information with third parties who provide services for us, such as delivery, payment processing, marketing, IT services, or where legally required. Disclosure to related companies or with your consent may also occur.

5.4 Overseas disclosure

Some related companies or service providers may operate overseas. We take reasonable steps to ensure overseas disclosure complies with applicable privacy laws and data security standards.

6. Securing your personal information

6.1 Website security

We take precautions to ensure our websites are secure, including SSL encryption. You should also verify you are accessing our secure website.

6.2 Credit card security

We comply with PCI DSS standards to secure online payment information. Avoid sending payment details via email, which is not secure.

6.3 General security measures

We implement technical and organisational measures to protect personal information, including access controls, password protection, backups, and staff compliance with security policies.

6.4 Storage

Personal information is stored as long as needed or required by law, in electronic databases or secure physical storage, sometimes via third-party providers.

6.5 Reporting breaches

Contact us immediately if you become aware of unauthorised access, use, or disclosure of your information.

7. Accessing and correcting personal information

You can request access or correction of your personal information by contacting us and providing sufficient information and proof of identity. We aim to respond within 30 days.

8. Contact us

For privacy inquiries or complaints:
Email: info@roguecricket.com.au

We aim to respond to complaints within 30 days. If unsatisfied, please contact us further and we will address your concerns.

9. Changes to this Privacy Policy

We may update this policy periodically. Updates will be posted on our website. Please review periodically to stay informed.

10. SMS Marketing Privacy Policy

  • Consent: By providing your mobile number, you agree to receive SMS marketing messages from Rogue Cricket.

  • Data Use: Your number will only be used for marketing, not shared without consent.

  • Opt-Out: Reply “STOP” to any SMS to unsubscribe.

  • Charges: Standard message rates may apply.

  • Security: Reasonable measures are taken to protect information, but complete security cannot be guaranteed.

  • Changes: Updates to this policy will be posted on our website.

This Privacy Policy is current as of 20 December 2025.